About CodeGrade

CodeGrade is an automated code feedback and grading platform used by universities and colleges worldwide. We help educators save time and give students better, faster feedback on their programming work, improving outcomes for hundreds of thousands of students globally. We're a bootstrapped company with real traction, and we're now building the team to take us to the next level.

About the Role

As Account Manager at CodeGrade, your core job is to own the full customer relationship with universities and colleges. From first conversation through renewal and expansion. That means closing new institutional accounts, converting activated users into committed customers, deepening engagement with existing accounts, and making sure every institution you work with gets lasting value from CodeGrade. You'll run new-business conversations end-to-end, manage relationships through renewal cycles, and identify opportunities to expand usage across departments and programs.

You'll work closely with our Head of Partnerships and be a central part of a small, high-ownership team. Our primary market is the US, so you'll need to be comfortable working US business hours.

What You'll Do

Account Management (the core of the role)

• Convert user activations into fully committed, contracted accounts
• Own and deepen relationships with existing university and college customers
• Manage renewals and check in with customers at key academic milestones
• Identify upsell and expansion opportunities across departments and programmes
• Run product demos when needed for new stakeholders or expansion conversations

Business Development (a supporting part of the role)

• Monitor and qualify inbound leads across our core markets, primarily the US, with Europe and Australia as secondary
• Support outreach campaigns and iterate based on performance data
• Surface insights on where interest is growing and where we should focus

About You

Required

• 2+ years of experience in B2B SaaS sales or account management, with a strong preference for experience working with higher education institutions
• A technical background: a degree in CS or a related field, hands-on coding experience, or a proven track record working with technical buyers like CS faculty or engineering teams
• Comfortable working US business hours from wherever you are based
• Organized, clear communicator in writing and in person
• Self-starter with a strong sense of ownership; you don't need to be managed
• Strong verbal and written English skills

Nice to Have

• Experience in EdTech or working directly with universities
• Familiarity with how computer science courses are structured and assessed

What We Offer

• Competitive salary
• A high-impact role with real ownership from day one
• MacBook
• Unlimited vacation policy
• Swapfiets e-bike or public transit card (for Amsterdam-based team members)
• Free lunch and drinks at our Amsterdam office when you're in
• Direct access to leadership and genuine influence over how we grow

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